1. Digital Products All sales of digital products, including but not limited to video editing templates, software bundles, presets, sound effects, music tracks, LUTs, stock videos, and online courses, are final. Due to the nature of digital products, once a purchase is completed, it is not eligible for return, refund, or exchange.
2. Non-Tangible Products Digital products are delivered electronically and cannot be returned. By purchasing a digital product from our website, you acknowledge that you have reviewed and understand this policy.
3. Product Description We strive to provide accurate and detailed descriptions of our digital products. Please read the product descriptions and requirements carefully before making a purchase. If you have any questions or require clarification, please contact our support team prior to completing your purchase.
4. Technical Issues If you experience any technical issues with your digital product, please contact our support team within 30 days of purchase. We will make every effort to assist you in resolving any problems and ensuring you can successfully access and use your purchased product.
5. Unauthorized Use We do not accept returns or provide refunds for products that have been downloaded or accessed by the customer. Unauthorized use or distribution of our digital products is strictly prohibited and may result in the termination of your access to our products and services without refund.
6. Support and Assistance Our support team is available to help with any questions or issues you may encounter. If you require assistance, please reach out to us at Contact information – Upside Scalers We are committed to ensuring your satisfaction and will do our best to resolve any concerns promptly.
7. Acceptance of Policy By making a purchase on our website, you agree to this No Return Policy. If you do not agree with this policy, please do not make a purchase. We reserve the right to modify or update this policy at any time without prior notice. Any changes will be posted on this page with the effective date.
Thank you for your understanding and cooperation.Contact Information If you have any questions about our No Return Policy, please contact us at:
Email: [email protected]